Personal Information: When making a reservation or communicating with us, we may collect personal information such as your name, email address, phone number, and billing details.
We may also collect additional information related to your stay, such as your arrival and departure dates, room preferences, and special requests.
Website Usage Information: We may gather certain information automatically when you visit our website, such as your IP address, browser type, referring website, and browsing patterns.
Use of Information: We use the collected information to process your reservations, provide personalized services, and communicate with you regarding your stay.
We may also use your information to improve our website, tailor our offerings, and conduct statistical analysis to enhance our services.
With your consent, we may send you promotional emails or newsletters about special offers, events, or new features.
Information Sharing and Disclosure: We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
We may share your information with our trusted service providers who assist us in operating our business, such as payment processors or IT service providers. These third parties are obligated to maintain the confidentiality and security of your information.
In certain circumstances, we may be required to disclose your personal information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.
Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.